Privacy.

Who collects.

MZM Labs Inc. (MZM Labs) collects this data. We are based in Calgary, AB, Canada.

What we collect.

• Form submissions — name, email, project details you send via /contact, /intake, /intake/margo. Stored for 90 days, then purged unless we are actively in a project together.
• Cookies + analytics — only after you accept on the consent banner. Google Analytics 4 + Microsoft Clarity (heatmaps, session recordings, no PII captured).
• Server logs — IP address + user agent for 30 days, for security + abuse prevention.

Why we collect.

Contact forms: to respond to your project inquiry. Analytics: to understand which pages help visitors find what they need. We do not sell, share, or use this data for ads.

Where it lives.

Form data is delivered to our studio inbox via Resend (US-based transactional email). Analytics data lives in Google (US) and Microsoft (US). All in transit over TLS 1.2+.

Your rights.

GDPR, CASL, PIPEDA, and CCPA all give you the right to access, correct, export, or delete your data. Use the contact form with "Privacy request" in the subject line. We respond within 30 days.

Cookies.

See /cookies for the full breakdown by category. You can change your consent any time via the Cookie settings link in the footer.

Children.

MZM Labs does not knowingly collect personal data from anyone under 16.

Changes.

If we change this policy materially, we update the effective date at the top and (if you have an active account or project with us) we email you. Silent changes never happen on legal pages.

Complaints.

If you are unhappy with how we handled your data, contact us first. If we cannot resolve it, you can escalate to your local regulator — for Canada, that is the Office of the Privacy Commissioner of Canada.